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As a collections agent you will be responsible for daily interface with debtors via inbound and outbound telephone calls with the primary aim being to ensure timely and efficient collection of arrears owed to our client.
You will advise debtors of the possible consequences of non-payment and be required to negotiate mutually agreeable payment terms.
This is a full time temp to perm post working flexible shifts between 8.00 to 20.00 which will include 3 days 8.30 - 16.30 and 2 days 12.00 - 20.00 Total hours of 37.5 per week. 

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• Manage print, production and costs
• Manage website build and content creation
• Website marketing strategy including social media
• Management of projects to budget and deadline
• Website statistical reports
  .

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• Mulit-source lead generation strategies
• Appointment setting
• Follow up calls to the sales process
• Implementation and co-ordination of marketing initiatives
• Writing marketing letters
• Reports

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The Outage and Project planner is responsible for developing and implementing a detailed project plan in order to track and deliver outage and project success with respect to achieving target completion dates and milestones. The planner is required to drive progress and updates through the maintenance and engineering team to achieve the agreed plan, changes to the plan should be delivered whilst ensuring no impact to the health and safety of contractors or employees and minimising the impact to the environment and quality assurance.

Outage Planning.
This will involve taking responsibility for scheduling of the overall work scopes, attending all the pre outage meetings, progress meeting and post outage meetings. Production of a project plan, the management of this plan on a daily basis. To achieve this, the planner will promote detailed feedback and cross discipline discussions in order to deliver efficiencies and maintain effective planning and resource allocation.

Project planning.
This will involve taking responsibility for scheduling of the overall work scopes, attending all the pre, progress and post project meetings. Production of a project plan, the management of this plan on a daily basis. To achieve this, the planner will promote detailed feedback and cross discipline discussions in order to deliver efficiencies and maintain effective planning and resource allocation. Allocation of contractor resources, support the project engineer in the overall management of contracting staff. Ensure effective communication between all site team to maintain effective planning with the maintenance teams and ensure efficient planning to enable plant release from the production team.

Key Accountabilities:

• Monitoring and scheduling of all activities to ensure compliance with Statutory, Regulatory and Company guidelines and in accordance with the appropriate health, safety and environmental, engineering and quality standards.

• Support the project engineers through effective planning to allow budget planning, monthly and annual forecasts.  Actual spend and quantifying risks and uncertainty.

• Safeguard the business income stream by incorporating preventative and defect maintenance in parallel with agreed improvement plans to delivery continued reliable and efficient operation of the plant.

• Support the Responsible engineer for the upkeep of the project folders as required by plant modification procedures.

• Actively promote effective and efficient team working.

• Support the engineers in the management of control with regard to contract development, pre-qualification auditing, maintenance of technical, commercial, health, safety and environmental files.

• Responsible for ensuring that the required materials and resources are available in order that the process is able to meet the agreed refurbishment plans.

• Organise manpower and technical support resources to effect delivery of site engineering projects.

• Carry out site tours and audits to ensure compliance with site procedures.

• Carry out work based assessment to ensure value for money is being achieved.

• Produce, collate and maintain Quality Plans, Inspection records and assessments and ensure regular updates in the plant status database.

• Carry out other duties as may reasonably be required.                                                          

Outcome, Results and Key Performance Indicators:

• Overall outage and project plans produced, maintained and managed on a daily basis.

• All variations and emerging situation recorded and impacts communicated and understood.

• Provide a daily plan updates to outage or projects management team.

• Facilitate group discussion to deliver effective planning.

• Monitor progress against plan and highlight any short falls and potential delays.

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Principle Accountabilities include:

• To ensure that all customer orders, quotations, queries, complaints etc are processed as quickly and efficiently as possible.
• To be the focal point for all contact from customers within a given customer portfolio relating to any issues.
• To receive and action communications from customers and other departments.
• Working independently and seeking guidance from Site Director/other departments when necessary.
• To input and feed back to customers, to ensure promises are being met.
• To record thoroughly all aspects of orders.
• To advise production of short lead time requirements.
• Effectively manage stock levels.
• To ensure that customer pricing is effectively maintained.
• Invoicing to be completed on a daily basis.
• To be pro-active and seek opportunities to develop existing accounts and where possible, to introduce new accounts to the business.
• To keep the Site Director informed of any actual or potential activity adverse or otherwise, having an effect on the Sales Office or Company business.
• To provide cover for answering phones as and when reception requires. 
• To provide back up to colleagues on their accounts during periods of absence.
• To generate and forward to the Site Director ideas regarding changes in resources/procedures that could help improve our level of customer service.
• To promote the business with professionalism at all times.

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They currently have an exciting opportunity for a Protection and Control Engineer to be part of a team working on a number of major transmission projects in Scotland.

Key duties and responsibilities of the role include:

• The detailed design of protection schemes including the calculation of protection settings, approval of drawings and producing relay configuration for the commissioning engineers

• Responsibility for a number of separate projects at any one time

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The Site Services Engineer is responsible for preserving the Civil Asset through the management of resources to deliver the short and long term requirements for maintaining the site infrastructure and delivering common site services to support the Maintenance, Engineering and Production functions to enable the implementation of O&M Strategies, compliance with SOCL process and procedures to ensure continued plant reliability, availability and efficiency whilst minimising cost.

Key Accountabilities:

• Preservation of the asset

• Ensuring the condition of the buildings, infrastructure and support services do not present a risk to the health and safety of people employed at Saltend or to the environment.

• Managing contracts and contractors to avoid and minimise Health and Safety accidents, incidents and near misses.

• Continuously improving performance through monitoring, measurement and management review, and the application of corrective action process.

• Managing the output of the support contract organisations through the management of daily, weekly and other planning meetings.

• Compliance with existing legislation, IPR / SCCL O&M principals, directives and procedures.

 Knowledge and skills:

The job holder will have:

·         Knowledge of relevant Health, Safety and Welfare legislation

• Knowledge of IPR / SOCL O&M principals, directives and procedures

• In depth working knowledge of the main contracts;

a)      Long Term Service Agreement/s (LTSA)

b)      Steam Purchase Agreement (SPA)

c)       Power Purchase Agreement (PPA)

d)      Site Interface Agreement (SIA)

• Experience of managing and developing people   

• Experience of Budget Management                  

• Experience Writing, Negotiating and award of Contracts.

• Managing contracts and contractors.                 

Experience:

The job holder will have:

• Experience of engineering and change control.   

• Experience of implementing Quality Control processes.

• Experience in the operation and maintenance of power generation plants or large rotating machinery

• Experience of operating within safety, environmental and operational policies, frameworks and statutory legislation

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