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  • Industrial Product Designer

    Contract: Permanent, Location: York (Escrick) Show Full Details

    Description:

    Our client currently has a vacancy for an experienced Industrial Product Designer for their power tools and garden tools division. They are looking to either employ on a permanent or exclusive consultancy basis.

    The package would be approximately 40k - 45k per annum depending on experience.

    The Position:
    The company is a leading manufacturer of DIY electrical and petrol powered garden and power tools with an established sales and marketing operation based in Yorkshire.

    Experience required:
    This is a fantastic opportunity for a creative, ambitious and enthusiastic Industrial Product Designer with a minimum of 5 years experience within the relevant industry, to join the new product development team targeting the UK and European markets. Working knowledge of Alias Design, Adobe Illustrator, Keyshot Pro and Microsoft Project required.

    Main responsibilities:
    • Internal and external meeting with stakeholders to establish the design brief, including the concept, performance and production criteria;
    • Working on ideas as part of a team or developing design concepts using CAD (computer-aided design);
    • Sketching initial design ideas
    • Identifying the suitability and availability of materials;
    • Producing detailed, final drawings and specifications using dedicated computer software (CAD) to produce 2D and 3D designs
    • Testing the design concept by computerized modeling or physical hands-on testing of models;
    • Researching materials, processes or market requirements;
    • Arranging meetings and liaising with engineers and other departments, including  sales and marketing, to discuss and negotiate appropriate production processes, costs and commercial issues;
    • Making presentations to senior design management or clients, either when bidding for a contract or to present design proposals.
    • Occasionally travelling to the manufacturing plant in the Far East, China and UK/European travel involved.

    Qualifications:

    A minimum of 5 years experience within the relevant industry.

    Working knowledge of Alias Design, Adobe Illustrator, Keyshot Pro and Microsoft Project required.

    Candidates should be educated to degree level or hold a foundation/HND degree in Product Design.

    Salary:

    £40-45,000pa dep on experience

    Ref: 1305-11

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  • Operations Manager

    Contract: Permanent, Location: York Show Full Details

    Description:

    Our Client is looking to appoint an Operations Manager who, reporting to the Chief Executive Officer, will be responsible for ensuring the smooth and efficient running of the business and its operational activities.

    Main duties include being responsible and accountable for the following activities:

    1. Ensuring that ‘live’ systems are supported and maintained

    2. Managing the transition of systems from development to production

    3. Managing the helpdesk process

    4. Working with the Lead Field/Hardware Engineering and Engineering Manager to ensure:

    •  Software/Hardware versions are current
    •  Configuration and Release information is maintained
    •  Deployments are planned
    •  SLAs are upheld

    5. Project Management of support contracts

    6. Attending Support Calls/Meetings

    7. Any other ad hoc duties as and when required

    Qualifications:

    1. At least 5 year’s experience in an operational management role

    2. Experience in managing Customer relationships

    3. Running and Management of Service Level Contracts

    4. Background in Engineering/IT (e.g. Have Chartered Status or be a member of relevant Engineering Association)

    5. A Rail background is preferred but not essential

    6. Knowledge of Lean Management

    Salary:

    c.£40,000

    Ref: 1304-5

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  • Sage Consultant

    Contract: Permanent, Location: York (Monks Cross) Show Full Details

    Description:

    This is an excellent opportunity to join one of Yorkshire's leading independent firms of Chartered Accountants and Business Advisors.

    The role is permanent and full time (37.5 hours per week Monday to Friday) and will involve all aspects of Sage installation, support and training for clients, both externally and internally.  The remit will be to support existing clients currently using Sage and also generating new business. 

    Qualifications:

    The firm is looking for an enthusiastic and organised team player with good inter-personal and communication skills. Key characteristics are:

    Good working knowledge of Sage (ideally passed Sage 50 reseller exam or willing to undertake this training)
    Good Communicator
    Personable
    Ability to build strong working relationships
    Ability to manage self
    Adaptable to client needs

    Key objectives of the role will be to develop a new vision and Sage strategy to further promote the Sage service within the practice to existing clients in a structured and proactive way.  Additionally, there is a requirement to promote the Sage service with prospects/contacts and key introducers through a variety of marketing methods which will require a positive and commercial attitude and aptitude towards business development and marketing.

    The successful candidate will have the ability to work on their own initiative whilst also being a strong tem player.

    Full driving licence and own transport is essential as the role will involve regular visits to client offices to assist with installation, training and queries

    Previous bookkeeping experience and accounts preparation knowledge would be advantageous

     

    Salary:

    £25-30,000 dep on experience & qualifications

    Ref: 1303-8

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  • Trainer

    Contract: Permanent, Location: York Show Full Details

    Description:

    Our client is a market leading, FTSE 250 listed, specialist insurer with a diverse portfolio of personal and commercial risks. With a century of underwriting heritage, they currently employ more than 1300 people across 11 countries.

     

    The role

    You will be responsible for designing and delivering training materials to Insurance Experts and Customer Experience leaders within the Household Direct Customer Experience Centre. 

    You will develop individual performance, continually coaching new and existing staff, encouraging them to share their expertise, and providing them with clear paths of progression.

    You will work closely with your manager, driving and delivering continuous improvement and working hard to exceed your team and Centres’ agreed service performance levels.

     

    Key responsibilities

    • Work with managers and team leaders to identify training and development needs and plan how those needs will be met
    • Designing training materials on various areas including systems, processes, and customer service
    • Delivering new starter training and providing appropriate follow up to ensure all new starters achieve or exceed the required standards
    • Evaluate call quality and provide 1-1 coaching with Insurance Experts to motivate and improve performance
    • Collate information from Customer Relations, coaching sessions and informal discussions to identify training requirements
    • Assist in researching best practice and pooling of suggestions and ideas to continuously improve the training and development offering
    • Develop strong relationships and work closely with teams across the business to ensure their requirements are reflected in the training materials you design and deliver
    • Monitor and support the team and its adherence to compliance requirements
    • Support and work with external consultants to build and deliver training programmes

    Qualifications:

    Experience

    • You have proven experience in training and development within a customer focussed environment, ideally within insurance or a contact centre environment
    • You have worked within an environment where some level of compliance was required (e.g. an understanding of Data Protection, Direct Debit or Financial Authority requirements).
    • You have proven experience of one-to-one coaching, feedback and creating individual development plans
    • You have experience of delivering against performance measurements and targets within a customer service environment
    • You have experience of dealing with customers, building rapport, and handling challenging enquiries

     

    Personal attributes

    • You are clearly customer focussed, you do not accept ‘second best’, and strongly believe in service excellence
    • Your enthusiasm to deliver excellent service to every contact (whether internal or external) encourages others to do the same
    • You empower people to take ownership, and willingly offer open and trusted support
    • You are innovative, but pragmatic – you understand the balance between free thinking and ensuring the right knowledge and skills are in place
    • Your passion for brand is infectious
    • You are an excellent communicator, and have a transparent and open approach
    • You are quick to learn, relish challenge and view change as a natural progression

     

    Desirable

    • Working within an organisation known for its innovative approach to customer service excellence
    • Working within an organisation known for its strong brand and values
    • Working within a contact centre or insurance environment
    • Training qualification or a willingness to study for one

     

    Salary:

    £25-30,000pa

    Ref: 1301-10

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  • Project Manager

    Contract: Permanent, Location: UK (North of England) Show Full Details

    Description:

    Our client has been operating in the energy sector for over four decades. You’ll be helping them to design complex new schemes, assure the longevity and integrity of existing infrastructure and deliver innovative consultancy advice to core clients, critical to the success of the global energy market. Their power business has been delivering electrical, civil and structural engineering services to the global power sector for over 20 years.  They have two business streams within Power :-

     

    Power networks, whichoperates in the electricity utilities sector specialising in heavy electrical engineering; and

    Thermal generation which covers the full generation lifecycle, through feasibility and development, design and build, asset management, decommissioning and demolition.

    The client is currently recruiting for Senior Project Managers with Thermal Power Plant experience, who will be accountable for the successful delivery of Coal Operations projects. Reporting to the Fleet Project Manager the post holder will have operational responsibility for the review, development and implementation of the health safety and engineering delivery of a range of projects.

    Responsibilities

    ·         Manage and maintain the health, safety and welfare of the team and contractors.

    ·         The post holder is responsible for the effective supervision, management, development and delivery of projects to safety, cost, time and quality, using the prescribed company methodology.

    ·         Regular communication of key business issues and more local team-specific information through monthly briefings or team meetings. 

    ·         Review working practices and techniques in your area to deliver a continually improving culture.

    ·         Delivery of business improvement projects.

    ·         Assist in the development of the business unit plans and Thermal Production Business/Action Plans.

    ·         Work together with other business areas to identify opportunities for continual improvement.

    ·         Financial forecasting and planning to contribute to the formulation of the Medium Term Plan.

    ·         Ensure compliance with latest legislative requirements and best practice standards.

    ·         Work closely with other colleagues within the business unit to ensure projects identified are credible and in line with business needs.

    ·         Develop and maintain relationships with key suppliers and external bodies.

    The successful individual is required to deliver projects to the required quality and timeframe, and within budget.  The successful individual holds overall accountability for specific assigned projects and will contribute to the delivery of the wider business projects and initiatives.

    Project Managers shall be flexible and may be required to undertake other roles, on a temporary basis.

    Qualifications:

    ·         Significant experience working as a project manager with coal power / thermal experience.

    ·         Engineering background or Degree

    ·         Demonstrable experience in applying Project Management methodologies

    ·         Health and safety (NEBOSH, IOSH Managing Safely or similar)

    ·         Solid understanding of commercial contracts

    Salary:

    Negotiable

    Ref: 1211-19

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  • PV Sales Manager

    Contract: Permanent, Location: York Show Full Details

    Description:

    An opportunity has arisen for an experienced PV Sales Manager to join a fast growing manufacturing company in the renewable industry focused on photovoltaic and wind power technologies, with established sales channels in a number of European countries and worldwide.

    Our client is looking to employ a PV Sales Manager starting in October with the following skills and experience:

    1. Qualified at degree level, preferably an engineering degree(electrical)

    2. Must have minimum 3 to 5 years experience in the PV renewable industry from a manufacturer, distributor or installer background.

    3. Good negotiator, experience in commercial  tender processes.

    4. Good technical knowledge of PV system designs and other renewable technologies.

    5. Good communicator, results driven and passionate about the PV and renewable industry.

    6. Clean UK driving license, must be prepared to travel extensively around the UK

    7. Based within commuting distance of York.

    Qualifications:

    Salary:

    £30-35,000pa + bonus

    Ref: 1208-11

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  • IFA Practice Manager

    Contract: Permanent, Location: York (and Leeds) Show Full Details

    Description:

    Our client is looking for an experienced Financial Services professional to take this new position and join a growing team as a Practice Manager, based mainly in York.This is a new role as part of the expansion of the Wealth Management Team.

    Within this role you will be a key part of the management team and will be directly responsible for managing our existing team of administrators, who assist the investment advisers in competently providing financial advice to clients within compliant guidelines by the Regulator and the Company.

    Ideally you will be able to supplement your excellent Practice management skills by taking responsibility for implementing and overseeing part of the company’s compliance regime including the Training and Competency scheme.
     
    Your main aim is to ensure the Directors have as much time as possible to grow the company and service their bank of high net worth clients instead of dealing with day to day office matters.

    You will also provide full MI at regular managerial meetings and recognise and direct changes to ensure the company is working to the best of its capabilities whilst giving a first class financial planning service to everyone of their Private and Corporate clients.

    This is a great opportunity to be a key part in the progression and development of a very successful and ambitious Wealth Management firm.  

    The salary guide for this vacancy is £30,000 to £40,000 dependent on the successful candidate's compliance experience/qualifications. Holiday entitlement is 30 days. There is also an excellent benefits package and discretionary bonus dependent on personal and company performance. The role is based in York but will also involve working from the Leeds office each week (at least one day per week) therefore the suitable candidate will need to have transport.


     

    Qualifications:

    You will have attained a Certificate of Administration (life or pensions) or complete this training as a minimum requirement within 12 months.

    You must have experience of working within the financial services industry in a managerial capacity. This will ideally be in an IFA or Wealth Management firm and you must be able to demonstrate success in managing staff on a one to one basis.

    You will also ideally have some FS qualifications and have a strong understanding of FSA regulations, compliance and the Retail Distribution Review (RDR).

     

    Salary:

    £30-40,000 dependent on experience

    Ref: 1205-12

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  • Manager (Accountancy)

    Contract: Permanent, Location: North Yorkshire Show Full Details

    Description:

    Our Client, one of Yorkshire’s leading independent accountancy practices, is seeking to appoint a Manager. This is an excellent opportunity for a qualified accountant to use their broad experience gained within general practice to further develop this long established business. Confident in managing staff and a portfolio of clients you will be at the stage in your career where you wish to commit long-term to a dynamic business and be prepared to put in the time and effort required. In return, the rewards are available for the right individual and should everything progress as planned then it is envisaged that a directorship would ultimately be available.

    Qualifications:

    Salary:

    £30k-£45k dependent on experience

    Ref: 1201-1

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