Royle Recruitment

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• Administrator

  Contract: Permanent, Terms: Part Time, Location: York Show Full Details

  Description:

  Part-Time Administrator required to maintain HR Database records using the in-house HR information system (iPersis) and SAP.

  • Provide relevant information, letters and other specified documentation as requested to the HR function, line managers, employees and 3rd parties.
  • Ensure that administrative procedures are operated in accordance with agreed Service Level Agreements.
  • Ensure and maintain a consistently high level of quality in relation to all Shared Service Centre duties.
  • Contribute to the continuous improvement of the service centre by communicating service user feedback and proactive solutions to the HR Manager.
  • Maintain appropriate customer / service specific and specialist knowledge as required.
  • The provision of accurate advice and guidance to customers.
  • Key Performance Indicators (KPI) and standard reporting.
  • Generate reporting on a routine basis and as required.
  • When required provide additional cover and support to the SSC during colleague vacation times or other absences.

  Qualifications:

  • Ability to maintain the integrity of the HR function with discretion at all times.
  • Knowledge of Microsoft Office is essential and knowledge of SAP is desirable.
  • Experience of working in a transactional HR team, customer contact centre or similar administrative environment is desirable.
  • Ability to work independently and also within a Team.
  • Deliver consistently high quality and prompt service to all customers.
  • Ability to build relationships based on trust with employees, managers and external partners at both a local and international level.

  Salary:

  Up to £16k pro rata & up to 16% bonus

  Ref: 1002-10a
  Added: 01/03/10
  Closes: 15/03/10

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• Duty Manager

  Contract: Permanent, Terms: Full Time, Location: York (City Centre) Show Full Details

  Description:

  Our Client is looking to recruit an experienced, confident and assertive Duty Manager who is willing to work shifts and weekends in their York Hotel.

  The sucessful candidate will have relevant hospitality experience of which some will be working in a supervisory capacity.

  Front of House duty management is desireable as is experience of managing or supervising licenced premises.  

  Qualifications:

  • BIIAB National Certificate for Personal Licence Holders or Equivalent is essential
  • Effective communication skills. Oral & Written
  • Capable of working as part of a team and supervising other staff members
  • Relevant hospitality experience

  Salary:

  Circa £17.5K

  Ref: 1002-9
  Added: 19/02/10
  Closes: 15/03/10

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• New Business Support Executive

  Contract: Permanent, Terms: Full Time, Location: York (Business Park) Show Full Details

  Description:

  The role will involve introducing clients to prospective partners as well as liaising between clients and interested prospective partners.  This will involve setting up and taking part in conference calls, research and analysis of market data to generate prospect lists.

  This role is client facing, therefore the candidate must be comfortable talking to people at all levels.

  Other responsibilities of the role may on occasions include writing summary reports, drafting contracts and other legal documents and occasional travel to conferences or business meetings.

   

  Qualifications:

  • Excellent communication skills
  • A broad range of analytical skills
  • Good inter-personal skills with the ability to establish good relationships
  • Ability to communicate comfortably both by telephone and face-to-face
  • High level of organisational skills
  • Desire to learn

  Desirable

  • Knowledge of the pharmaceutical and biotechnology industry

   

  Salary:

  £13,000 to £16,000 OTE £25,000 (inc bonuses)

  Ref: 1001-12
  Added: 02/02/10
  Closes: 15/03/10

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• Administrator

  Contract: Permanent, Terms: Full Time, Location: York (Business Park) Show Full Details

  Description:

  Supporting busy sales team processing orders and updating customer database.

  Reception and answering main phone

  Sourcing and processing of sales leads

  Administer automatic renewals process

  Client liaison and customr service

  In/out bound correspondence

  General office admin as required.

  Qualifications:

  Previous experience working in a busy Sales/Customer service environment desirable

  High level of Excel experience essential

  High level of computer literacy

  Good written English and a confident telephone manner

  Salary:

  £12,000 - £14,000 dependent on experience

  Ref: 1001-10
  Added: 25/01/10
  Closes: 15/03/10

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